Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
- What types of tours do you offer?
We offer a variety of tours including city tours, adventure tours, cultural experiences, sightseeing tours, and custom private tours. You can check out our full list of tour packages on our Tour Packages page.
- How do I book a tour?
Booking a tour is easy! Simply visit our Tour Page, choose your desired tour, and fill out the form with your details. Alternatively, you can call us directly at +351910427277 or email us at info@narindotours.com for assistance with your booking.
- Are the tours suitable for children and families?
Yes! We offer family-friendly tours with age-appropriate activities for children. Please check the tour description for any age restrictions or recommendations.
- What’s included in the price of the tour?
Please check the tour details for a breakdown of what’s included.
- Can I book a private tour?
Yes, we offer private tours! You can customize your itinerary and explore at your own pace. For more information or to request a personalized itinerary, contact us directly.
- Do I need to bring anything on the tour?
We recommend comfortable clothing and shoes, especially for walking tours or outdoor adventures. Also, don’t forget sunscreen, a water bottle, and a camera to capture your memories. Specific tour requirements will be listed in the tour details.
- What happens if the weather is bad?
We operate most tours rain or shine, but in cases of severe weather (e.g., storms, flooding), we may need to reschedule or offer alternative activities. If the weather is expected to be poor, we’ll notify you in advance about any changes or cancellations.
- Can I cancel or change my booking?
We understand that plans can change. Cancellations or changes can typically be made up to two days before the tour for a full refund. After that, fee may apply. Please refer to our Cancellation Policy for more details.
- How do I contact you if I have more questions?
You can reach our customer service team by calling +351910427277, emailing us at info@narindotours.com, or by filling out the contact form on our Contact page. We’re happy to assist you with any inquiries!
- Do you offer group discounts?
Yes, we offer discounts for groups of 6 or more people. Please get in touch with us directly to discuss group bookings and receive a custom quote.
- Do I need to tip the tour guide?
Tipping is not required but is appreciated if you enjoyed the tour. It’s entirely at your discretion and based on your satisfaction with the service.
- Are pets allowed on the tours?
Pets are generally not allowed on tours, but we do offer pet-friendly options for certain activities. Please contact us ahead of time to inquire about specific pet-friendly tours.